When the power goes out in your home, the solar panels will stop generating energy to maintain the safety of the utility workers as they restore power. Once the power is restored, your system will produce energy again.

If it is important for you to maintain power during a blackout, we recommend adding storage to your system. With battery storage, you can use the power stored in your battery, and your system will continue producing energy.

Your SunPower system is covered by a 25 bumper to bumper warranty which includes power production and any service/labor costs needed for your panels, microinverters, or the racking itself! SunPower’s Complete Confidence Warranty (linked) is fundamentally different from any other warranty in the industry.

If you have a good southern exposure, you can start paying less for your power from day one. Our lease and loan options require no money out of pocket.

A ground mounted system could be a great option for you.

We can install on asphalt shingle roofs, rolled asphalt, rubber membrane, and metal roofs.

We will work with you to determine the best roofs for solar generation. Typically a southern-facing roof is the best option, but an east-west facing roof with limited shade works as well!

Most homeowners go solar for $0 out of pocket. With a solar lease or loan, you can potentially replace your electric bill with a lower monthly solar payment.

You can, but you may not see the best long-term savings in that case. Installing solar on a north-facing roof will provide significantly less energy than a southern-facing roof

Leased SunPower systems are 100% transferable to the next homeowner. Alternatively, you or the next homeowner may choose to buyout the system. 

Call us at (860) 871-9700 x 2 so we can assess your system performance.

Check your internet connection. If you can’t get an internet connection at home, disconnect your router cables and reconnect after 10 seconds. Wait 15 minutes, refresh your browser, and sign into https://monitor.us.sunpower.com.

Your utility’s billing period may not start on the first day of the month, so be careful when looking at monthly production or consumption to ensure that you are comparing numbers over the same time period.

Remember: Your utility meter only measures the energy that passes through its meter. Energy produced from your solar array that is used immediately will not be reported to your utility meter. Conversely, your solar monitoring will show all of the energy you used and produced in the home.

Yes! We operate in CT, MA, and OR.

Please contact our service team so we can provide an accurate quote for this service. (860) 871-9700 x 2.

If you purchased your system without SunPower finance, please contact our accounting department at (860) 871-9700 x 124. Otherwise, contact SunPower at billing@sunpower.com.

It may be necessary to remove and reinstall part or all of your system for reasons not known at the time of the initial installation (roof or siding replacement, for example). In those unlikely situations, our service department is available to provide you a quote on the costs associated with your particular situation.